![]() ![]() How do I create an account for the Splunk Support Portal?.Fill out the form on the far right under “Create Your Splunk Account”ĬREATING A SUPPORT CASE IN THE SUPPORT PORTAL: Y ou must log in to the Splunk Support Portal to create a Splunk On-Call Support Case.It’s an easy process, and you can take that action now: HOW TO CREATE A SPLUNK SUPPORT PORTAL LOGIN : When accessing the Splunk Support Portal for the first time, you will need to create a new Splunk login. This path will require you to specify that your question is for the Splunk On-Call product. Call Center: If you don’t have access to your On-Call instance or the Support Portal, please call our hotline to be routed to On-Call Support.If this is the first time you’ve accessed the portal, please follow the directions outlined below. Splunk Support Portal: If you have the correct permissions (an “entitlement”) you may open a Splunk On-Call support case in the Splunk Support Portal: This path requires that you log into the Splunk Support Portal, which is a different login than the Splunk On-Call product login.A Live Chat with a Technical Support Engineer will also open an On-Call Support case. This is the fastest, easiest way to reach Splunk On-Call Support. ![]() Live Chat: If you are logged into your Splunk On-Call instance, you have the ability to Live Chat with the Splunk On-Call Support team via our in-product chat feature.There are three different ways to contact Splunk On-Call (formerly VictorOps) Support: IMPORTANT – How to Contact Splunk On-Call Support ![]()
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